Privacy Policy

MindAlchemyCo
0412 393 601
Online via Zoom — Worldwide

Last updated: 13.2.2026

1. Introduction

MindAlchemyCo is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you interact with MindAlchemyCo.

By using this website or booking a session, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We may collect personal information including:

• Your full name
• Email address
• Phone number
• Billing details (processed securely via Square)
• Information you voluntarily share during booking or sessions
• Technical data such as IP address and browser information

We only collect information that is reasonably necessary to provide our services.

3. How We Collect Your Information

Personal information is collected when you:

• Book a session
• Schedule a discovery call
• Complete an online form
• Make a payment
• Communicate via email or phone
• Participate in a Zoom session

Payment information is processed securely via Square. MindAlchemyCo does not store or retain credit card details.

4. How We Use Your Information

Your information may be used to:

• Confirm and manage bookings
• Send Zoom session links
• Communicate with you regarding your session
• Process payments
• Provide services
• Maintain business records
• Improve website functionality

We do not sell, rent, or trade your personal information.

5. Confidentiality of Sessions

Information shared during sessions is treated as confidential.

However, confidentiality may be limited where disclosure is required by law, including where there is a serious risk of harm to you or others.

6. Zoom & Third-Party Services

Sessions are conducted via Zoom. By participating in online sessions, you acknowledge that Zoom operates as a third-party platform and has its own privacy practices.

Payments are securely processed via Square. Please refer to Square’s privacy policy for information on how they handle payment data.

MindAlchemyCo is not responsible for the privacy practices of third-party providers.

7. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information is stored securely using password-protected systems and secure platforms.

While we take reasonable precautions, no online transmission can be guaranteed to be completely secure.

8. Access & Correction

You may request access to the personal information we hold about you. If your information is inaccurate or incomplete, you may request correction.

Requests can be made by contacting MindAlchemyCo using the details provided below.

9. Website Data & Cookies

This website may collect basic technical information such as IP address, browser type, and pages visited for analytics and performance purposes.

Cookies may be used to improve user experience. You can adjust your browser settings to disable cookies if preferred.

10. International Clients

MindAlchemyCo provides services worldwide via Zoom. By booking a session, you acknowledge that your information may be stored and processed in Australia.

11. Changes to This Policy

MindAlchemyCo reserves the right to update this Privacy Policy at any time. The most recent version will always be published on the website with the updated date.

12. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

MindAlchemyCo
0412 393 601